FAQs

1. What do I need to get started?

• An active MC and DOT number

• A copy of your W-9

• Certificate of Insurance (with at least $1M in liability and $100K cargo)

• MC authority letter

• Signed dispatcher-carrier agreement

Once you submit your intake form, we’ll walk you through the full onboarding.

2. Do you work with new authorities?

Yes. We’re startup-friendly and happy to help new carriers get moving — as long as your authority is active and insured.

 3. What regions do you dispatch in?

We book loads nationwide based on your preferred lanes. Whether you’re OTR or running regionally, we tailor routes to your needs.

 4. How do we communicate day-to-day?

You’ll have direct access to your dispatcher via phone, text, and email. No call centers or runaround.

 5. How do I pay for your services?

We offer flat-rate and percentage-based plans depending on your operation. Payments are collected via invoice (PayPal, Zelle, or ACH). Details are discussed during onboarding.

6. Do you handle payments or get involved in my money?

No. You stay in full control of your payments, factoring, and carrier packets. We do not handle your settlements — we simply assist in paperwork and booking.

7. What load boards do you use?

We book loads using trusted boards like DAT, TruckStop, and private broker networks — prioritizing consistency and your target RPM.

 8. Can you help with paperwork?

Absolutely. We handle rate confirmations, broker-carrier packets, email communication, and back-office documentation so you don’t have to.

9. What happens after I fill out the intake form?

We’ll review your info and contact you directly to go over your preferences, documents, and onboarding steps. If it’s a good fit, we’ll get you moving .